Clean Your Carpets, Rochester!

  Dealing with flooding is not only a pain but potentially harmful if not done correctly. I had a water heater fail and flood my basement, half of which was finished and carpeted. Not only did the water heater fail, but the shut of valve also failed so it was still filling and leaking, compounding the problem. Long story short, I tried to clean the water up myself using a wet/dry shop vac, dehumidifier, and a carpet shampooer to suck up the water in the carpeted area. Bad idea. The delay cost me the carpet as the delay resulted in bad odors over time which is the sign of microbial growth. Enter Clean Your Carpets Inc. They are certified in water restoration and Tim, the owner, has 42 years’ experience in the industry. The team did an outstanding job tearing out the carpet, treating the affected areas with antimicrobial spray (concrete is porous), and setting up industrial drying equipment to completely dry out the area and to odor is completely gone. The final inspection involved validating all areas with a moisture meter. So, do yourself a favor and contact Clean Your Carpets as soon as possible if you have flood damage. There is a very short window (usually up to 48 hours) to save your existing carpets. This company is dedicated to customer satisfaction and a pleasure to work with. I would highly recommend them to anyone as they will do the job right.

  The crew was very professional and the cleaning was excellent. The two cons were: -Price $1300 for two sectionals with protection (but no discount on future stain removal). Had I known this, I would have explored my options. -Being rescheduled to the day before Thanksgiving. I appreciate they still fit us in before the holiday, but the furniture dried just two hours before people arrived.

  These guys do a great job. They're prompt, polite and professional. More than that the carpets look amazing after they leave.

  Clean your Carpets does marvelous work both cleaning and repairing Persian and tribal carpets. Friendly. Professional. Helpful. Trustworthy in every way. Have also cleaned my sofa. Worth what they charge to know my antique and rare tribal carpets are being treated with the respect they deserve.

  Ben and team were very professional and did a great job. Everything was explained and the carpets looked awesome when they were done. Thanks!

  This very professional company deserves 5 stars. They arrive on time, give exceptionally courteous service and made our rugs look like new. I have recommended them to two other families with Oriental and Persian rugs, and their experience with Clean Your Carpets is equally as positive as mine has been.

  We were expecting to have to buy new carpeting for our living room because it looked so bad but decided to have it cleaned by Tim’s team one more time. I called. They had an opening that same day and WOW the carpet looks so good and service so fast we are not looking to replace the carpet anytime soon. Thanks !!

  These guys did a great job. They were very professional, worked quickly, and the carpet is really clean! They could even tell us what materials were removed (oil, dirt, soap residue). I would hire them again.